Frequently Asked Questions
Q1: What is IBIX Blasting and how does it work to remove graffiti?
A1: IBIX Blasting is a sandblasting technology that uses the IBIX PRO 25 WET/DRY machine to remove graffiti. It features dual-action dry and/or water technology and a special nozzle for wet cleaning. The machine sprays a mixture of water and abrasives to gently remove graffiti without damaging the surface. It is lightweight, portable, and eco-friendly.​
Q2: Are IBIX products environmentally friendly?​
A2: Yes, IBIX products are designed to be eco-sustainable. They minimize waste production and use non-toxic, neutral, recoverable, and reusable abrasives. The IBIX system has a low environmental impact and is made from materials that are safe for both the environment and human health.​
Q3: How effective is I-Protect AS in protecting surfaces from graffiti damage?
​A3: I-Protect AS is highly effective in protecting surfaces from graffiti damage. It creates a breathable, water- and oil-resistant seal that prevents graffiti from penetrating the surface. This makes future graffiti easier to remove and protects the surface from stains, weather conditions, and other contaminants.​
Q4: What surfaces are suitable for treatment with I-Protect AS?
​A4: I-Protect AS can be used on both vertical and horizontal surfaces, indoors and outdoors. It is suitable for a variety of building surfaces but is not effective on non-absorbent surfaces. It should be tested on a small, hidden portion of the substrate before full application.​
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Q5: How long does I-Protect AS last on surfaces?​
A5: I-Protect AS offers long-lasting protection. It has a high penetration capacity and remains effective for an extended period, reducing the need for frequent reapplications. The exact duration can vary based on environmental conditions and the level of surface use.​
Q6: What is Vegegraf and how does it help in the removal of graffiti?​A6: Vegegraf is a ready-to-use, plant-based anti-graffiti detergent. It effectively removes graffiti and visual pollution caused by paints, markers, and varnishes. Vegegraf is eco-friendly, with components derived from renewable plant substances, and is safe for both users and the environment.​
Q7: Is Vegegraf safe for use on all types of surfaces?​
A7: Vegegraf is formulated to be safe on most surfaces, especially metals, glass, and public panels. It has a neutral pH and does not damage the materials it is applied to. However, it is always recommended to test it on a small area first.​
Q8: Can Vegegraf be used as a standalone product or does it require additional treatment?
​A8: Vegegraf can be used as a standalone product for graffiti removal. It does not require additional treatment but works best when the surface is pre-cleaned and prepared. For enhanced protection, surfaces can be treated with I-Protect AS after graffiti removal.
​Q9: What steps are involved in the application of Vegegraf?​
A9: 1. Shake well before use.2. Apply Vegegraf with a brush or spray.3. Allow it to act for 5-10 minutes.4. Scrub lightly with a damp cloth or sponge.5. Rinse with plenty of water.6. Repeat if necessary.7. For best results, apply on smooth, non-porous surfaces.​
Q10: What is the typical turnaround time for graffiti removal and protection services using IBIX products?​
A10: The turnaround time for graffiti removal and protection services can vary from a few days to a few weeks, depending on the project scope. Factors such as surface size, the extent of graffiti, and specific service requirements influence the completion time.​
Q11: How do I request a quote or schedule graffiti removal and protection services?​
A11: To request a quote or schedule services, contact us through our customer service channels. Provide details about the project, including the type and extent of graffiti, the surfaces involved, and any specific requirements. Our team will provide a tailored quote and schedule the service accordingly.​
Q12: What kind of warranty or guarantee do you offer for your graffiti removal and protection services?​
A12: We offer a satisfaction guarantee for our graffiti removal and protection services. We stand by the effectiveness of our products and methods, but we are not responsible for pre-existing surface damage. We also guarantee the performance of I-Protect AS in preventing future graffiti penetration.
Q13: Can IBIX products be used for removing other types of stains or contaminants besides graffiti?​
A13: Yes, IBIX products are versatile and can be used to remove various types of stains and contaminants. The IBIX PRO 25 machine and our range of abrasives are effective for cleaning dirt, dust, moss, lichen, and other pollutants from a variety of surfaces.​​