Terms and Conditions
1. Introduction
Welcome to City Revive! By using our services, you agree to the following terms and conditions. These terms apply to all services provided by City Revive, in partnership with Impermeo, for graffiti removal.
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2. Services Offered
Our main objective is to clean unwanted graffiti from the streets of Rome in preparation for the Jubilee. Additionally, we offer customized graffiti removal services for private properties upon request and prior scheduling.
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3. Cleaning Process
We use the IBIX Blasting Machine, an eco-friendly device, to remove graffiti. After cleaning, we apply the I-Protect AS product, which creates a protective layer on the wall, making future graffiti easier to remove with the Vegegraf product.
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4. Scheduling and Quotes
Clients seeking our customized services should contact us to request a quote and schedule the service. The time required to complete the work can vary from a few days to a few weeks, depending on the project's scope.
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5. Client Responsibilities
Clients are responsible for providing safe access to the areas to be cleaned and ensuring that any necessary permissions are obtained prior to the commencement of the service.
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6. Warranties and Limitations We guarantee the effectiveness of our products and cleaning methods but are not responsible for pre-existing damage to the surfaces treated. The application of I-Protect AS helps prevent future graffiti penetration, facilitating its removal.
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7. Payment
Payments should be made as agreed upon in the provided quote. Any changes to the scope of work may result in a price adjustment, which will be communicated and agreed upon before execution.
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8. Cancellation and Rescheduling
Cancellation or rescheduling requests must be made at least 48 hours in advance. Cancellations made outside this timeframe may be subject to fees.
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9. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be communicated to clients prior to their application.
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10. Contact
For any questions or requests, please contact us through our customer service channels.